PROFAL, the leading Armenian manufacturer of aluminum doors and windows, recently delighted its 30,000th jubilee customer by gifting his purchase, valued at AMD 4.5 million. 

This significant milestone was identified through the company's sophisticated customer relationship management (CRM) system.

The fortunate customer, Sedrak Vardanyan, purchased windows from PROFAL to fulfill his long-cherished dream of building a private home. Sedrak shares, "For decades, I have dreamt of having my own house. Finally, I took the plunge, secured a mortgage loan, and began the construction process. I chose PROFAL windows for my house in the Kotayk region." He adds humorously, "After sixty years of city life, I am now becoming a village resident."

With extensive experience in procurement, Sedrak meticulously compared price offers from 5-6 different companies before deciding on PROFAL. "Some companies may offer lower prices, but they often lack experience, making it risky to trust them. I was thoroughly impressed with PROFAL's experience, competitive pricing, and quality," Sedrak explains.

During the celebratory handover, PROFAL's general director, Edgar Avetisyan, emphasized the importance of their customers in the company's success. "We always strive to provide high-quality products and exceptional service to our customers. This gift to our 30,000th customer is our way of expressing gratitude for choosing PROFAL and placing their trust in us. Interestingly, Sedrak Vardanyan is also the project manager of the 'Armath' engineering laboratory, contributing to the advancement of engineering education in Armenia. Our company always needs skilled engineers, and 'Armat' plays a crucial role in nurturing such talent," Edgar remarked.

As a leading company in the Armenian market, PROFAL undertakes various projects both domestically and internationally, setting new standards of quality. Having operated locally for over 22 years and exported its products and services to numerous leading countries for over a decade, PROFAL continually adapts to new trends, striving to realize the diverse ideas of its customers.